Effective Date: 1 February 2025
Last Updated: 18 July 2026

Welcome to Carnelian Heart.

These Terms & Conditions ("Terms") govern your access to and use of the Carnelian Heart website, digital resources, ebooks, courses, workshops, events, newsletters, community spaces and any other products or services we provide ("Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website and Services.

Carnelian Heart provides educational resources, digital products and personal development content designed to support self-awareness, reflection, emotional growth and conscious living.

All content is provided for educational and informational purposes only.

Nothing contained within our Services should be interpreted as medical, psychological, therapeutic, legal or financial advice.

You remain solely responsible for your own decisions, actions and outcomes arising from your use of our Services.

Unless otherwise stated, all intellectual property contained within Carnelian Heart is owned by Nelia Camara Pereira and Carnelian Heart.

This includes, but is not limited to:

• Soul-First™ 
• The Soul-First Path™ 
• The Soul-First Spiral™ 
• The Soul-First Compass™ 
• The Soul-First System™ 
• Live Soul-First™ 
• The Unlearning™ 
• Carnelian Heart™ 

It also includes all written content, books, guides, graphics, downloads, videos, presentations, frameworks, diagrams, logos, images and educational materials.

You may:

• Download and print materials for your own personal, non-commercial use. 

You may not:

• Copy, reproduce, distribute, modify or sell our materials. 
• Republish any content without written permission. 
• Remove copyright notices. 
• Present our work as your own. 

Unauthorised use may result in legal action.

By using our Services, you agree to:

• Provide accurate information when requested. 
• Use our content respectfully and for its intended purpose. 
• Refrain from uploading or sharing unlawful, abusive or misleading content. 
• Respect the intellectual property rights of Carnelian Heart and others. 

We reserve the right to refuse or terminate access where these Terms are breached.

Where you purchase a paid product, course or event:

• Prices are displayed in Australian Dollars (AUD) unless otherwise stated. 
• Payment is required at the time of purchase. 
• Refunds are provided only where required under Australian Consumer Law or where a specific refund policy has been published for that product or event. 

We reserve the right to update pricing, offers or product inclusions without prior notice.

When you download a resource, subscribe to our newsletter, register for an event or purchase a product, you consent to receiving email communications from Carnelian Heart.

These communications may include:

• Requested resources 
• Educational content 
• Soul-First™ insights 
• Program updates 
• Events 
• Relevant offers 

You may unsubscribe at any time using the unsubscribe link included in every email.

Our Services may contain links to, or rely upon, third-party providers including:

• Meta Platforms 
• GoDaddy 
• Master Business System (MBS) 
• Payment providers 
• Email marketing platforms 
• Analytics services 

We are not responsible for the content, security or privacy practices of these third-party providers.

Your use of these services is subject to their own terms and policies.

Every individual is different.

While our Services are designed to support personal growth and self-awareness, we do not guarantee any particular outcome, transformation or result.

Your experience will depend on many factors, including your own commitment, circumstances and application of the material.

To the fullest extent permitted by law, Carnelian Heart, its owner, employees, contractors and representatives shall not be liable for any direct, indirect, incidental or consequential loss, damage or claim arising from your use of our Services.

All Services are used voluntarily and at your own discretion.

You agree to indemnify and hold harmless Carnelian Heart and its representatives from any claims, liabilities, damages or expenses arising from:

• Your use of our Services; 
• Your breach of these Terms; or 
• Your infringement of another person's rights. 

We may update these Terms & Conditions from time to time.

Any changes will become effective immediately upon publication on this website.

Your continued use of our Services constitutes acceptance of the updated Terms.

These Terms are governed by the laws of Victoria, Australia.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

If you have any questions regarding these Terms & Conditions, please contact:

Carnelian Heart

Email: contact@carnelianheart.com

Website: https://www.carnelianheart.com

© 2026 Carnelian Heart. All rights reserved.